About GPixel Pro
Send the information support can safely use
Use your customer or reseller support area for account-specific help whenever possible. Public email is shown only when a valid support address is configured by the operator.
Last reviewed
Include
- Your account email
- Customer-safe operation or transaction reference
- Desktop version and Windows version
- Model, Android version, and build shown by the app
- Exact customer-facing error message and time
Do not send
- Passwords or recovery codes
- Private service files or confidential credentials
- Full ADB logs containing sensitive device data
- Unredacted payment data or unrelated personal information
Contact channel
If no public support email is configured, sign in and open a support ticket so the request is linked to your account safely.